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Utility Bill Mailing Update - October 15, 2019
Attention Park Falls Water and Sewer Utility customers, The city delivered the water bills on Tu... [more...]
Incorrect Billing Due Date - October 10, 2019
Attention all Park Falls Water & Sewer Utility customers: The third quarter bills are due by ... [more...]
Online Payments for Utility Billing and Taxes Now Available - February 11, 2019
Save time and pay online! https://cityofparkfalls.municipalimpact.com/payment-options [more...]
Water Utilities | Public Works
The City of Park Falls services and maintains several buildings and their respective grounds that are financed by public funds and constructed for the benefit or use of the community. Major services of the Public Works Department include space planning, energy management, preventive maintenance, mechanical/electrical repair and emergency service, construction, housekeeping, contracted services, grounds and lot maintenance, vehicle maintenance, signage, and building security. In addition to these services, the Public Works Department provides consultation to other department heads, program directors and also manage major construction & renovation contracts with architects and contractors.
Our constant goal is to provide you with a safe and dependable supply of drinking water. We want you to understand the efforts we make to continually improve the water treatment process and protect our water resources. We are committed to ensuring the quality of your water.
View the Annual Drinking Water Quality Reports for more information about the quality of our drinking water. Our water is safe and meets federal and state requirements. In the report, we attempt to balance your right to know against the sheer volume of information that we could provide. If some information appears complex, it’s because drinking water is a complex business. If you have any questions about this report or concerning your water utility, please contact Scott M. Hilgart at 715-492-0564.
We want our valued customers to be informed about their water utility. If you want to learn more, please attend any of our regularly scheduled meetings of the Board of Public Works. The Board of Public Works meets at 4:30 p.m. on the first Monday of each month. The meetings are held at the Park Falls City Hall located at 400 4th Avenue South. The bottom line is this: Our water is safe to drink. We have NO water quality violations and our water quality meets, or is better than, state and federal standards.
Frequently Asked Questions
What do I do if I am experiencing low pressure?
Check your meter and the surrounding area for possible leaks. Next, call city hall to report low pressure for your area.
Why is my water discolored?
A repair could have been completed recently allowing air to enter the line, causing the milky look. Please give it time to wash out or contact city hall to report it.
How could I have used this much water?
You may not have - You could possibly have a leaky toilet or faucet that's difficult to detect. Just call city hall and we'll work with you to solve the problem.
My bill is past due can I get an extension?
Please contact city hall to discuss a one-time extension that may be granted to you for extenuating circumstances.
Why do I have a previous balance when I know I sent in my payment?
We may have received it after the due date or we may not have received it at all. Call city hall and we will help you solve the problem.